Last Updated: October 1, 2025
At im2Prompt, we take your privacy seriously. This policy explains how we collect, use, protect, and share your information in compliance with global privacy regulations including GDPR, CCPA, and other applicable laws. Your data security is our top priority.
Information you provide directly:
Information collected automatically:
Note: We use privacy-preserving analytics (PostHog) that do not track individual users across websites. Your uploaded content is stored securely in Cloudinary and Cloudflare R2.
We reserve the right to review, monitor, and remove content that violates our content policies. This includes content containing adult/sexual material, violence, hate speech, racism, copyright infringement, or other prohibited material. Content moderation is performed to ensure a safe, user-friendly platform for all users.
We DO NOT sell, trade, or rent your personal information to third parties.
We may share your information only in these circumstances:
We share necessary data with AI providers (OpenAI Sora 2, Stable Diffusion, Flux, Nano Banana via KIE.AI, Google Vision API) to process your prompts and generate outputs
Creem payment service processes billing (we do not store credit card numbers)
Trusted partners including Cloudinary, Cloudflare R2, Neon Postgres, PostHog, and Sentry (under strict confidentiality)
When required by law or to protect rights and safety
While we implement robust security measures, no system is 100% secure. We encourage users to use strong passwords and safeguard their account credentials.
Depending on your location (GDPR, CCPA, etc.), you may have the following rights regarding your personal data:
Request a copy of your personal data in a portable format
Update or correct inaccurate information
Request deletion of your account and associated data
Unsubscribe from marketing communications
To exercise these rights: Contact us at support@im2prompt.com or use the options in your account settings.
We retain your data as long as your account is active or as needed to provide services
Uploaded images, generated prompts, and AI outputs are stored securely in Cloudinary and Cloudflare R2. We store your content according to your subscription plan.
Personal data is deleted within 30 days, except where retention is required by law
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this policy.
We use standard contractual clauses and other approved mechanisms for international data transfers. Our services use cloud infrastructure providers (Cloudinary, Cloudflare R2, Neon) with global compliance certifications.
Our Service is not intended for children under 13 years of age (or the minimum age of digital consent in your region). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately at support@im2prompt.com.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the updated policy.
Privacy Requests
For data access, correction, or deletion requests, please email us with "Privacy Request" in the subject line.
We are committed to protecting your privacy and will respond to inquiries within 48 hours.